Terms & Conditions

1. All prices refer to a single unit and exclude VAT. Applicable taxes and legal fees shall be added to the invoice as required by law.

2. Prices listed refer to the product structure only and do not include fabric unless otherwise stated. Products may be quoted with COM (Customer’s Own Material) or with Larforma-provided fabric or leather.

3. Larforma reserves the right to change product prices, specifications, or discontinue items without prior notice.

4. All quotations are valid for 30 days, unless otherwise specified in writing.

1. All accounts will only be registered once the first pro forma is issued.

2. Clients must provide valid business information, including billing name, address, and VAT number (or company registration/resale number).

3. VAT exemption for EU-based companies is valid only if a valid VAT number is provided.

1. A minimum 50% advance payment (adjudication) is required to initiate production. The remaining 50% must be paid prior to delivery.

2. Payment methods accepted: bank transfer.

3. For bank transfers, a payment confirmation receipt must be sent to info@larforma.com.

4. Ownership of all goods remains with Larforma until full payment is received (reserva de propriedade).

5. Larforma reserves the right to delay delivery until full payment is confirmed.

6. Larforma reserves the right to charge interest on late payments in accordance with Article 102 of the Portuguese Commercial Code.

7. Production or delivery may be suspended until outstanding balances are paid in full.

1. Standard lead time is 6 weeks for upholstery pieces and 10 weeks for furniture or bespoke products. The lead is triggered on the date the advanced payment is received. Delivery time is not included. An actual delivery time will be confirmed upon order.

2. Lead times for COM/COL products begin only once the material is received and properly identified.

3. Larforma is not liable for production delays caused by missing, late, or unidentified materials supplied by the client.

4. For custom orders, Larforma starts the stipulated lead time once the technical drawing is approved;

5. In case of large quantities or special requests, lead time may be renegotiated.

1. fabric measurements are given based on a 1.40m standard width. If the fabric has a pattern or repeat, Larforma must be notified in advance.

2. The client must inform Larforma in writing of any special fabric placement or alignment requirements. In the absence of instruction, the upholsterer will follow standard guidelines.

3. The client is responsible for all costs and logistics associated with sending fabric. Larforma will reject any deliveries with payment due on receipt.

4. Larforma may refuse to work with materials that compromise product quality.

5. Larforma does not accept responsibility for defects in COM/COL materials or for damage caused by unsuitable material selection.

1. Standard cardboard packaging is included. Custom packaging requirements must be specified upon order and will incur additional charges.

2. All goods are sold EX WORKS (Incoterms 2020). Shipping and transport costs are not included in product prices.

3. Shipping quotes are available on request. If the client arranges transportation, Larforma assumes no liability for loss or damage during transit.

1. Shipments arranged by Larforma are insured. Standard delivery includes transportation to warehouse, store, or showroom.

2. If different delivery services are needed (e.g., delivery to a final client or urgent delivery), these must be requested at the time of order and may incur additional costs.

3. All goods are inspected before shipping. Clients must inspect shipments upon delivery and document visible damage on the POD (Proof of Delivery).

4. All damages must be reported within 72 hours of delivery, with supporting photos/videos sent to info@larforma.com.

5. Failure to report damages within 72 hours may result in a claim denial.

6. If damage is confirmed and was caused during transport arranged by Larforma, Larforma will replace the affected part(s) or product(s). Larforma may collect the damaged item at its discretion.

1. Clients may request temporary storage of products. Larforma reserves the right to charge storage fees and define time limits.

2. If storage results in added expenses (e.g., insurance), items will not be released until all fees and outstanding balances are paid in full.

1. To exercise the right of withdrawal, the Client must contact Larforma at info@larforma.com

2. Cancellations are accepted within 48h after the deposit of the first advance payment. Any and all cancellation requests will not be accepted after that period.

3. Larforma reserves the right to retain a fee of 40–50% of the order value. Specially if a Technical drawing or 3D model/rendering was sent.

4. Larforma also reserved the right to refuse or deduct credit from a refund in cases where the original item is not returned in pristine condition. All products must be returned in a proper packaging box and must be accompanied by the purchase invoice.

1. Clients must provide complete technical documentation, including drawings, finishes, or 3D models. If the client is not able to provide, Larforma can develop technical documentation, and charges may be applied.

2. Larforma reserves the right to refuse responsibility for orders lacking sufficient information or where design choices prove unsuitable.

3. Production Disclaimer - Please note that, due to the handcrafted and bespoke nature of our work, there is always an inherent risk that the final product may somehow differ from the original concept—whether in form, dimensions, finishes, or production timelines. While we strive for the highest accuracy, variations can occur as part of the artisanal process. Larforma does not guarantee 100% replication of models or samples.

4. Refund Policy - In the case of bespoke projects – furniture pieces designed outside of Larforma’s standard collection – we do not offer refunds. This policy is based on several key factors - The unique and customized nature of each piece - The inability to resell or repurpose the item; - The significant investment in time, materials, and preparation required for its development and production.

5. Resolution Policy - Even so, in the event of a disagreement regarding the final product, Larforma is open to negotiating a credit note for a partial amount. This credit may be applied toward future Larforma products or services, as a gesture of goodwill and commitment to maintaining a constructive client relationship.

1. All products are handmade. Variations in size, colour, finish, and texture are inherent and not considered defects.

2. Finishes such as brass, lacquer, high gloss, marble, or wood may naturally vary and must be maintained properly.

3. Larforma reserves the right to improve products without notice.

4. Images used in catalogues or websites are illustrative and may differ from final products.

Standard finish samples are available upon request. Charges may apply.

Larforma warrants its products to be free from manufacturing defects for:

• 2 years for private/domestic use

• 1 year for hospitality/public use

The warranty excludes damage caused by misuse, negligence, accidents, or normal wear and tear.

All claims must be submitted with photo evidence to info@larforma.com. If the claim is approved, Larforma will replace or repair the defective item within a reasonable time.

Larforma may choose to collect damaged items for inspection.

1. Larforma shall not be liable for any failure or delay in performance due to events beyond its control, including but not limited to natural disasters, strikes, pandemics, or transportation interruptions.

1. Larforma reserves the right to decline or terminate sales to dealers whose practices negatively affect Larforma’s brand image, pricing structure, or sales performance within any given market.

1. Larforma shall not be liable for any lost profits or savings, loss of reputation or goodwill, indirect or incidental or consequential damages arising out or in connection with the sale of the goods.

1. These Terms are governed by and construed in accordance with the laws of Portugal.

2. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Porto, Portugal.